This website is operated by Mahilisha Creations. HiQ PlayBox is the brand name used by Mahilisha Creations. Throughout the site, the terms "we", "us" and "our" refer to Mahilisha Creations. Mahilisha Creations offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
We accept payments through Razorpay, which supports various payment methods including credit cards, debit cards, net banking, UPI, and digital wallets. All payments are processed securely through Razorpay's payment gateway. By making a payment, you agree to Razorpay's terms of service and privacy policy. We do not store your complete payment information on our servers.
Refunds will be processed through the original payment method used for the transaction. Refund processing time may vary depending on your bank or payment provider. For payment disputes, you may also contact Razorpay customer support. We reserve the right to investigate any suspicious transactions and may delay processing until verification is complete.
You may not use our service for any illegal or unauthorized purpose including but not limited to: fraudulent transactions, money laundering, or any activity that violates payment card industry regulations. We reserve the right to terminate accounts that engage in prohibited activities.
Our business operations and payment processing comply with applicable Indian laws including the Reserve Bank of India (RBI) guidelines, Foreign Exchange Management Act (FEMA), and Prevention of Money Laundering Act (PMLA). We maintain necessary licenses and registrations as required by law.
Legal Business Name: Mahilisha Creations
Brand Name: HiQ PlayBox
Business Address: 2/232, Karpaga Vinayakar Nagar, Udumalpet Road, Unjavelampatti, Pollachi, Coimbatore, Tamil Nadu - 642003
Contact: +91 90252 10798
Email: hiqplaybox@gmail.com
Business Type: Sole Proprietorship
For any queries related to orders, payments, or general support, please contact us during business hours (10:00 AM to 6:00 PM, all days). We are committed to resolving customer issues promptly and maintaining transparent communication throughout the resolution process.
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk. In no case shall Mahilisha Creations, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.